Shipping & Return Policy
- We currently deliver orders all over India. If for any unforeseen reason we are unable to deliver the order to your city, we will notify you of the same prior to us confirming your order.
- Orders are typically shipped within 24-48 hours of the order being placed on our Website. The final delivery of the order will vary based on the order destination and mode of shipment. Under normal circumstance it takes 3-7 business days. Products are not shipped on Sundays and public holidays.
- A nominal charge of Rs. 60/-(Flat rate shipping) will be levied on all order weighing upto 1kg. Above 1 kg shipping is Rs 90/-.
- You can track the status of your shipment and estimated delivery date/time in the website of the shipping provider and entering the tracking details provided by us in the e-mail confirmation.
- You can cancel your order as long as it has not been shipped. Once the order has been shipped, we cannot accept any cancellations. For cancellation of order you can directly call at the contact no provided in the website/ send us an email/ send us a whatsapp message.
- We accept returns or exchanges only if the product was damaged/defective on arrival.
- You will need to inform us of any damages / defects within 48 hours of receipt of the product, in order to receive the replacement/refund.
- In case of return, we will arrange for return pick up from customer's place.
- Please send us an e-mail / call at the contact no provided in the website/ send us a whatsapp message prior to any order return.
- We will initiate a refund once we receive the damaged product and examine the nature and extent of damage. Upon physical verification, if the claim is found valid, we will either replace the product (if similar product is available) or offer you a full refund via by NEFT transfer to your bank account or through your original mode of payment.
We will process the refund within 7 business days of satisfactorily receiving the product at our facility. This does not include the time your bank will take to reflect the refund in your account